Terms of Service

  1. Introduction

  2. Welcome to galite.io

    These Terms of Service (“Terms”), along with our Privacy Policy and any other appendices or agreements specifically referenced herein, constitute the entire agreement (“Agreement”) between Xioalong Software. or an galite affiliate, as detailed in the Agreement (“galite,” “we,” “us,” or “our”) , and you, the customer (“Customer” or “You”) , governing your use of our analytics and reporting services (collectively, the “Service”).

    Please read these Terms carefully before using our Service. By accessing or using any part of the Service, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use the Service.


  3. User Restrictions

  4. You agree not to misuse the Service. The Service must not be used for any unlawful or unauthorized purpose . Your use of the Service is subject to the fair use policy as outlined in this Agreement.


  5. Data Sources and Integrations

  6. You may connect and analyze data from google analytics 4. It is your responsibility to ensure that you have the necessary rights and permissions to use data from these sources.


  7. Support and Contact Information

  8. For technical support, sales inquiries, or general questions, you may contact us via live chat, email, or through our designated contact channels.


  9. Modifications to Terms

  10. We reserve the right to modify these Terms at any time. We will provide notice of any significant changes and, by continuing to use the Service, you agree to be bound by the revised Terms.


  11. Termination

  12. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.


  13. Governing Law

  14. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.


  15. Feedback & Comments

  16. All feedback, comments, and suggestions you may provide regarding galite.io are welcome and may be used by us to improve our Service. By submitting feedback, you grant us permission to use it without restriction or compensation to you.


  17. Intellectual Property

  18. galite.io and its licensors retain all rights to the intellectual property of the Service. Your use of the Service grants you no rights to use galite.io's trademarks, logos, domain names, or other brand features.


  19. Confidentiality

  20. Information exchanged under this Agreement must be treated as confidential . Neither party shall disclose such information without the prior written consent of the other party.


  21. Security Measures

  22. galite.io is committed to protecting the security of your data. We implement industry-standard measures and controls to safeguard the data you manage through our Service.


  23. Maintenance & Support

  24. Regular maintenance and updates to the Service are planned to ensure optimal performance. galite.io provides customer support and resources to assist with any issues or inquiries related to the Service.


  25. Modifications to Service

  26. galite.io reserves the right to modify or discontinue the Service or any feature at any time, without liability to you, except where prohibited by law.


  27. Third-party Services & Content

  28. The Service may allow you to gather data from third-party services. galite.io is not responsible for the content, policies, or practices of any third-party service.


  29. Indemnification

  30. You agree to indemnify, defend, and hold harmless galite.io and its affiliates, officers, agents, employees, and partners from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these Terms, your improper use of galite.io's Service, or your breach of any law or the rights of a third party.


  31. Limitation of Liability

  32. To the fullest extent permitted by applicable law, galite.io will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.


  33. Governing Law and Dispute Resolution

  34. These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms will be resolved through arbitration or in the court jurisdiction of the United Kingdom.


  35. General Provisions

  36. These Terms constitute the entire agreement between you and galite.io and supersede any prior agreements. If any part of these Terms is held invalid or unenforceable, that part will be construed in a manner consistent with applicable law, and the remaining portions will remain in full force and effect.


  37. Contact Information

  38. For any questions about these Terms, please contact us via the email: [email protected]